Legal information
Manage your subscription
InrClear subscriptions are designed to make it easy to maintain your routine without having to manually place a new order every month.
This policy explains how recurring orders, billing, cancellation, skipping, pausing, address changes and subscription refunds work.
By selecting a subscription offer at checkout, you agree to the subscription terms shown at checkout together with this policy, our Terms & Conditions, Shipping Policy and Refund & Return Policy.
Nothing in this policy limits any mandatory consumer rights that apply to you.
1. How the InrClear Subscription Works
When you select Subscribe & Save, you are enrolling in an automatically recurring product subscription.
Your selected product will be automatically ordered and charged at the billing frequency displayed during checkout.
For example, if your subscription is configured for delivery every 30 days, a new order will normally be created and charged approximately every 30 days until you cancel it.
Your exact:
Product
Subscription price
Discount
Delivery frequency
Billing frequency
Shipping cost, if applicable
will be displayed before you complete your first subscription purchase.
2. Automatic Renewal
Your InrClear subscription will automatically continue until you cancel it.
You do not need to manually place a new order each billing cycle.
By subscribing, you authorise InrClear and its payment provider to charge your saved payment method for each recurring order in accordance with the subscription frequency and price disclosed to you.
Automatic renewal must be disclosed before a consumer subscribes, and Dutch consumer rules place limits on how automatically renewed subscriptions may be structured and cancelled.
3. No Long-Term Commitment
Unless a specific subscription offer expressly states otherwise before checkout, standard InrClear subscriptions do not require you to remain subscribed for a minimum number of months.
You may request cancellation at any time.
Cancellation applies to future eligible subscription orders and does not automatically cancel an order that has already been processed.
4. Managing Your Subscription
You can manage your subscription using your InrClear subscription account or customer portal.
Depending on the subscription features available, you may be able to:
Cancel your subscription
Skip an upcoming delivery
Pause your subscription
Change your delivery frequency
Change your shipping address
Update your payment method
Change your quantity
Review your upcoming billing date
Review previous subscription orders
If you experience difficulty accessing the portal, contact:
5. Cancelling Your Subscription
You may cancel your subscription through the online subscription-management function provided by InrClear.
You may also contact us at:
Because InrClear subscriptions are entered into online, customers must also be able to cancel online. Dutch rules require consumers to be able to cancel in writing and through the same method by which they entered into the subscription.
We do not charge a fee simply for cancelling a standard recurring InrClear subscription.
6. When Cancellation Takes Effect
Cancellation prevents future recurring orders from being processed once the cancellation becomes effective.
To avoid the next charge, you should cancel before your next scheduled billing date.
If your cancellation request is received after the next subscription order has already been successfully processed, we may not be able to stop that order before fulfilment.
In that case:
The subscription will still be cancelled for future renewals; and
The already processed order will be handled under our Refund & Return Policy and applicable consumer law.
Cancelling your subscription is therefore not the same thing as cancelling an individual order that has already been placed.
7. Confirmation of Cancellation
After successfully cancelling your subscription, you should receive confirmation through the subscription portal, email, or another durable form.
Please retain this confirmation.
If you believe you cancelled but continue to receive charges, contact us promptly so that we can investigate.
8. Skipping an Order
Where the subscription portal offers this function, you may skip an upcoming subscription order.
Skipping one delivery does not cancel the subscription.
After the skipped cycle, recurring deliveries normally resume according to the subscription schedule displayed in your account.
Any skip request must be completed before the upcoming order is processed.
9. Pausing a Subscription
If a pause feature is available, you may temporarily pause recurring orders.
While paused:
New subscription orders will not normally be processed;
Your subscription remains active; and
Billing will resume according to the date shown when the subscription is reactivated.
Pausing is different from cancellation.
If you no longer want future subscription orders at all, use the Cancel Subscription option.
10. Changing Delivery Frequency
Where available, you may change how often InrClear is delivered.
For example, available intervals may include:
Every 30 days
Every 45 days
Every 60 days
The new frequency will apply according to the date shown in your subscription account.
Changes made after an order has already processed will normally apply to the following order.
11. Subscription Pricing
The subscription price shown during checkout applies subject to the terms of the offer.
Subscription pricing may include a recurring discount compared with the standard one-time purchase price.
For example:
One-Time Purchase: [PRICE]
Subscribe & Save: [PRICE / DISCOUNT]
The exact price payable will always be displayed before you enter into the subscription.
We will not create hidden recurring charges that were not disclosed when you subscribed.
12. Changes to Subscription Prices
We may change subscription pricing in the future where legally permitted.
If a change affects an existing subscriber, we will provide any advance notice required by applicable law and clearly communicate the new price before it applies.
Where applicable law gives you a right to cancel because of a material adverse change, that right remains unaffected.
We will not retroactively change the price of an order that has already been processed.
13. Promotional Subscription Pricing
Introductory discounts, first-order discounts or other subscription promotions may only apply for the period stated in the offer.
For example, an offer might state:
30% off your first subscription order, then 20% off recurring orders.
If so, the normal recurring price must be disclosed before you subscribe.
A temporary promotional discount does not necessarily continue indefinitely unless expressly stated.
14. Billing
Each subscription order is normally charged shortly before or when the recurring order is created.
Your payment method may be charged for:
The subscription product
Applicable taxes
Shipping charges, if applicable
Other charges expressly disclosed as part of the subscription
You are responsible for keeping your payment information current.
15. Failed Payments
If your subscription payment fails, our payment or subscription provider may automatically retry the payment.
We may notify you and ask you to update your payment information.
If payment continues to fail, we may:
Delay the next shipment
Pause the subscription
Cancel the subscription
No shipment is guaranteed until the applicable subscription payment has been successfully authorised.
16. Updating Your Payment Method
You may update your payment method through your subscription account where that functionality is available.
For security reasons, InrClear customer service may not be able to manually enter complete payment-card information on your behalf.
Payment details may be processed by Shopify, our subscription platform or another authorised payment provider.
17. Updating Your Shipping Address
You are responsible for keeping your subscription shipping address current.
Changes should be made before the next subscription order processes.
If you change the address after an order has already entered fulfilment, we cannot guarantee that the shipment can be redirected.
Orders sent to an outdated address supplied in your subscription account will be handled according to our Shipping Policy and applicable law.
18. Subscription Shipping
Each recurring subscription order is shipped according to the shipping method applicable to your subscription.
Any recurring shipping cost or free-shipping benefit will be disclosed as part of the subscription offer.
Shipping estimates are governed by our Shipping Policy.
19. Subscription Orders Already Processed
A recurring subscription order becomes an individual order once it has successfully processed.
Cancelling or pausing your subscription afterward does not automatically reverse that order.
If the order has not yet entered fulfilment, contact us immediately and we will attempt to cancel it where reasonably possible.
We cannot guarantee cancellation after processing has begun.
If cancellation is no longer possible, applicable return and withdrawal rights remain available under our Refund & Return Policy.
20. Returns and Refunds for Subscription Orders
Subscription products are subject to the same statutory consumer rights and eligible return conditions as other InrClear purchases.
Cancelling the subscription alone does not automatically produce a refund for:
Previous orders
Orders already delivered
Orders already processed
To request a return or refund for an individual subscription shipment, follow our Refund & Return Policy.
21. 14-Day Withdrawal Rights
Where applicable EU consumer law applies, purchasing through a subscription does not remove mandatory online-shopping rights.
The initial subscription agreement and/or individual product deliveries may be subject to statutory withdrawal rules depending on the circumstances.
InrClear will honour all mandatory withdrawal rights required by applicable law.
Since June 19, 2026, Dutch online businesses must also provide an accessible online withdrawal function for online agreements covered by the statutory withdrawal right.
22. Opened Subscription Products
The fact that a product came through a subscription does not change the rules for opened products.
Where the legal health/hygiene exception applies, breaking the tamper-evident seal of an ingestible InrClear product may cause the change-of-mind withdrawal right for that particular product to lapse.
This does not remove your rights regarding goods that are defective, unsafe, damaged or otherwise legally non-conforming.
23. Subscription Discounts After Cancellation
Subscription discounts are provided in connection with the recurring subscription offer.
Cancelling your subscription does not require you to repay legitimate discounts already applied to completed subscription orders unless the original offer clearly and lawfully stated otherwise.
However, future subscription discounts end when the subscription ends.
If you later order again without subscribing, the regular one-time purchase price may apply.
24. Abuse of Subscription Promotions
You may not intentionally create multiple accounts, repeatedly subscribe and immediately cancel, or otherwise manipulate subscription promotions for the purpose of repeatedly obtaining introductory offers where the promotion is expressly limited to new subscribers.
Where we reasonably detect promotional abuse, we may:
Remove a discretionary promotion
Cancel fraudulent duplicate orders
Refuse future promotional eligibility
We will not use this clause to restrict legitimate consumer cancellation rights.
25. Multiple Subscriptions
If you create multiple separate subscriptions, cancelling one subscription does not automatically cancel the others.
You are responsible for reviewing all active subscriptions in your account.
If you believe you accidentally created a duplicate subscription, contact us promptly.
26. Customer Reminder Emails
Where supported by our systems, we may send emails relating to:
Upcoming subscription orders
Billing
Payment problems
Shipping
Changes to the subscription
Cancellation confirmation
These communications are transactional and may be sent even if you have opted out of promotional marketing.
27. Marketing Consent Is Separate
You do not need to consent to promotional marketing in order to maintain an InrClear subscription.
Unsubscribing from marketing emails does not cancel your product subscription.
Likewise, cancelling your product subscription does not necessarily unsubscribe you from marketing emails.
Marketing preferences can be managed separately.
28. Changes to the Subscription Product
From time to time, packaging or other non-material product details may change.
We will not substitute your recurring product with a materially different product without appropriate disclosure or consent where required.
If a subscribed product becomes permanently unavailable, we may cancel the affected subscription and notify you.
29. Product Availability
Subscription status does not guarantee unlimited product availability.
If an item becomes temporarily unavailable, we may:
Delay a recurring shipment
Skip the affected cycle
Contact you with available options
Cancel and refund the affected order where appropriate
We will not charge you for goods that we cannot supply unless an appropriate alternative has been expressly agreed.
30. Ending a Subscription by InrClear
We may cancel a subscription where reasonably necessary, including because of:
Repeated failed payments
Product discontinuation
Fraud
Abuse of promotions
Unlawful conduct
Repeated unauthorised payment activity
Operational inability to continue supplying the product
If we cancel a subscription, future recurring charges will stop.
Cancellation by InrClear does not affect amounts already properly due or any statutory refund rights.
31. Consumer Cancellation Rights
For Dutch consumers, automatically renewed subscriptions must be structured so customers can cancel easily.
After automatic renewal, the maximum permitted notice period is generally one month, and customers must be able to cancel at any time during the renewed period.
Our standard InrClear subscription is intended to be easier than this: unless expressly stated otherwise, customers may cancel upcoming recurring orders without a long-term commitment, provided the next order has not already processed.
32. How to Contact Us About Your Subscription
For subscription assistance, contact:
InrClear
Email: [SUPPORT@INRCLEAR.COM]
For the fastest service, include:
Your full name
Order number or subscription number
Email address used for your subscription
What you would like us to change
We may need to verify that you are the subscription holder before making account-related changes.
33. Changes to This Policy
We may update this Manage Your Subscription Policy to reflect changes in:
Subscription functionality
Billing providers
Product availability
Applicable law
Our business operations
Changes apply prospectively.
We will not use an updated policy to retroactively remove mandatory rights attached to an existing subscription or order.