Terms & Conditions

These Terms & Conditions govern your use of the InrClear website and any purchase made from InrClear.

By accessing our website, placing an order, creating an account, or subscribing to one of our products, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or place an order.

1. About InrClear

This website is operated by:

Trading name: InrClear

Legal company name: [LEGAL COMPANY NAME]

Business address: [BUSINESS ADDRESS]

Registration / Chamber of Commerce number: [NUMBER]

VAT number: [VAT NUMBER]

Email: [SUPPORT@INRCLEAR.COM]

Throughout these Terms, “InrClear”, “we”, “us” and “our” refer to the business identified above.

2. Eligibility

You must be legally capable of entering into a binding purchase agreement.

Our products are intended for adults. By purchasing from InrClear, you confirm that you are legally permitted to purchase the products in your jurisdiction.

You are responsible for ensuring that any product you purchase is suitable for you.

3. Product Information

We aim to display product descriptions, ingredients, quantities, packaging, images, prices and other information as accurately as reasonably possible.

However:

• 
  Product packaging may be updated from time to time.
  
• 
  Ingredient sourcing or presentation may change where permitted by law.
  
• 
  Images are illustrative and screens may display colours differently.
  
• 
  Minor packaging differences do not automatically constitute a defective or incorrect product.
  

Where an actual product label differs from information shown on the website, you should follow the instructions and information supplied with the physical product.

Nothing on our website should be interpreted as a guarantee of a specific individual result.

4. Health & Supplement Disclaimer

InrClear products are dietary supplements and are not intended to diagnose, treat, cure or prevent disease.

Information on our website is provided for general informational purposes and should not be treated as medical advice.

Results may vary between individuals.

You should consult an appropriate healthcare professional before using a supplement if you:

• 
  are pregnant or breastfeeding;
  
• 
  take prescription medication;
  
• 
  have a known medical condition;
  
• 
  have allergies or sensitivities;
  
• 
  are scheduled for medical treatment or surgery; or
  
• 
  are uncertain whether the product is suitable for you.
  

You are responsible for using products according to their directions.

Do not exceed the recommended dose.

5. Orders

An order submitted through our website is an offer by you to purchase the products listed in that order.

Your order is only accepted once we confirm acceptance or dispatch the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• 
  payment cannot be authorised;
  
• 
  an item is unavailable;
  
• 
  pricing or product information contains an obvious error;
  
• 
  we reasonably suspect fraud or unauthorised payment activity;
  
• 
  the order breaches these Terms;
  
• 
  an incorrect promotional code has been used;
  
• 
  the quantity ordered appears intended for unauthorised resale; or
  
• 
  we cannot lawfully deliver the product to the destination.
  

If we cancel an order after payment has been collected, the relevant amount will be refunded.

6. Prices and Payment

Prices are displayed in the currency shown at checkout.

Applicable taxes and shipping charges will be shown before you complete your order, where required.

You agree to provide accurate and complete billing and payment information.

You confirm that you are authorised to use the payment method provided.

If a price is obviously incorrect because of a technical or administrative error, we are not required to supply the product at that erroneous price where applicable law allows us to correct the mistake.

7. Promotions and Discount Codes

Discount codes:

• 
  may only be used during their stated validity period;
  
• 
  cannot normally be exchanged for cash;
  
• 
  may be limited to one per order;
  
• 
  may exclude certain products or subscriptions;
  
• 
  may have minimum-order requirements; and
  
• 
  may be cancelled where obtained or used fraudulently.
  

We may modify or withdraw a promotion before an order is completed, except where doing so would violate applicable law.

8. Shipping

We aim to dispatch and deliver orders within the estimated times shown on our website.

Delivery times are estimates unless expressly stated otherwise.

Delays may occur due to circumstances outside our reasonable control, including carrier delays, customs, extreme weather, strikes, supply disruptions or incorrect delivery details.

You are responsible for entering a complete and accurate shipping address.

If an order is returned because the customer supplied an incorrect or incomplete address, we may require payment of reasonable additional shipping costs before resending it, where legally permitted.

Nothing in this section limits your statutory rights relating to delivery.

9. Risk and Ownership

Risk in the goods passes according to applicable consumer law.

Ownership of the products passes to you once full payment has been received, subject to applicable law.

10. Right of Withdrawal

Consumers purchasing online generally have a statutory right to withdraw from the purchase within 14 days after receiving the goods, without giving a reason.

To exercise this right, contact us or use the withdrawal function available on our website.

Since June 2026, online shops in the Netherlands must provide an easily accessible online withdrawal/cancellation function in addition to the standard withdrawal methods.

You must notify us within the applicable withdrawal period.

After valid withdrawal, the goods must be returned in accordance with our return instructions.

11. Opened or Unsealed Products

Certain sealed goods may lose the right of withdrawal after the seal has been broken where the goods are not suitable for return for genuine health-protection or hygiene reasons.

This exception only applies when the legal requirements for that exception are satisfied and the customer was clearly informed before purchase.

Accordingly, where legally applicable:

sealed InrClear products that have been opened, unsealed or tampered with may not be eligible for a change-of-mind return where they cannot safely be resold for health or hygiene reasons.

This does not affect your rights if the product is defective, damaged, incorrectly supplied or otherwise non-conforming.

12. Returns

To request a return, contact:

[SUPPORT@INRCLEAR.COM]

Please include:

• 
  your order number;
  
• 
  the name used for the order;
  
• 
  the product you wish to return; and
  
• 
  the reason for the request where relevant.
  

Unless we agree otherwise, returned items must be sent back in appropriate packaging.

If you exercise the statutory right of withdrawal, you may be responsible for direct return shipping costs if we informed you of this before purchase.

We recommend using a tracked shipping method for valuable returns.

13. Refunds

Where a statutory withdrawal is valid, we will refund amounts due in accordance with applicable law.

For qualifying withdrawals, the original standard delivery charge is generally refundable, while any additional premium-shipping cost chosen by the customer does not necessarily have to be refunded.

We may wait to issue the refund until we have received the goods back or you provide evidence that they were returned, where permitted by law.

Refunds will normally be issued to the original payment method.

14. Diminished Value

You may inspect a product only to the extent reasonably necessary to determine its nature, characteristics and functioning.

If you handle goods beyond what is reasonably necessary and that causes a reduction in value, we may deduct the resulting diminished value from the refund where permitted by law.

15. Damaged, Defective or Incorrect Products

If you receive:

• 
  a damaged product;
  
• 
  a defective product;
  
• 
  the wrong product; or
  
• 
  a materially incomplete order,
  

contact us as soon as reasonably possible at [SUPPORT@INRCLEAR.COM].

We may ask for photographs, packaging information or other reasonable evidence so that we can investigate.

Your statutory rights remain unaffected.

Consumers are entitled to the applicable legal guarantee for goods that do not conform to the contract.

16. Subscription Orders

If InrClear offers subscriptions, the subscription price, billing frequency and renewal terms will be displayed before checkout.

By selecting a subscription, you authorise us or our payment provider to charge the selected payment method at the disclosed recurring interval until the subscription is cancelled.

Unless otherwise stated:

• 
  subscriptions renew automatically;
  
• 
  the amount charged is the then-applicable subscription price;
  
• 
  taxes and shipping may apply;
  
• 
  you must cancel before the next processing date to prevent the next scheduled order.
  

You can manage or cancel your subscription through the customer portal or by contacting us.

We do not intentionally make cancellation more difficult than sign-up.

17. Failed Subscription Payments

If a recurring payment fails, we or our payment provider may retry the payment.

We may pause or cancel a subscription if payment continues to fail.

You remain responsible for amounts relating to orders already validly processed.

18. Order Cancellation

Once an order enters fulfilment, we cannot guarantee that it can be stopped before shipment.

If the shipment cannot be stopped, you may still have applicable statutory withdrawal or return rights.

19. Chargebacks and Payment Disputes

If you believe a charge is incorrect, we encourage you to contact us first so we can investigate.

Nothing in these Terms prevents you from exercising legitimate rights with your bank, card issuer or payment provider.

However, knowingly making a false payment dispute, fraudulent chargeback or false statement concerning an authorised order may constitute fraud.

We reserve the right to provide relevant order, delivery, communication and transaction records to payment providers or authorities when responding to a payment dispute.

20. Fraud and Abuse

You may not:

• 
  use stolen payment information;
  
• 
  place fraudulent orders;
  
• 
  manipulate promotions;
  
• 
  submit false refund claims;
  
• 
  falsely claim an order was not delivered;
  
• 
  impersonate another person;
  
• 
  interfere with our website;
  
• 
  attempt unauthorised access to systems;
  
• 
  scrape our website in a manner that harms our service; or
  
• 
  use our services for unlawful purposes.
  

We may refuse service, suspend accounts or cancel orders where we have reasonable grounds to suspect fraud, abuse or unlawful conduct.

21. Resale

InrClear products are intended for personal consumer use unless otherwise agreed.

You may not commercially resell, redistribute or represent yourself as an authorised InrClear distributor without our prior written permission.

22. Reviews and User Content

If you submit a review, photograph, testimonial or other content, you confirm that:

• 
  it reflects your genuine experience;
  
• 
  you own or have permission to submit the content;
  
• 
  it does not infringe third-party rights;
  
• 
  it is not unlawful, threatening or defamatory; and
  
• 
  it does not contain fraudulent or intentionally misleading information.
  

We may moderate or remove content where reasonably necessary to comply with law, protect users or maintain the integrity of our website.

We do not guarantee that every submitted review will be published.

We will not manipulate consumer reviews in a manner prohibited by applicable consumer law.

23. Intellectual Property

The InrClear name, branding, product packaging, website design, graphics, photographs, videos, text and other original materials are owned by or licensed to InrClear unless otherwise stated.

You may not copy, reproduce, distribute, modify, commercially exploit or use our intellectual property without permission, except where law expressly allows it.

24. Website Use

You agree not to:

• 
  introduce malicious software;
  
• 
  attack or overload our infrastructure;
  
• 
  bypass website security;
  
• 
  collect customer data without permission;
  
• 
  reverse engineer protected website functionality;
  
• 
  use automated tools in a manner that materially disrupts the website.
  

We may restrict access where reasonably necessary to protect our website and users.

25. Third-Party Services

Our website may use third-party providers such as:

• 
  Shopify;
  
• 
  payment processors;
  
• 
  shipping providers;
  
• 
  subscription platforms;
  
• 
  analytics providers; and
  
• 
  advertising services.
  

Their services may be governed by separate terms and privacy policies.

We are not responsible for independent third-party websites or services outside our reasonable control, except where applicable law provides otherwise.

26. Availability

We do not guarantee that the website will be available without interruption.

We may temporarily suspend or modify parts of the site for:

• 
  maintenance;
  
• 
  updates;
  
• 
  security;
  
• 
  technical issues; or
  
• 
  business reasons.
  

We will not intentionally remove rights attached to an already concluded consumer contract through a website update.

27. Results and Testimonials

Customer testimonials describe individual experiences.

They are not guarantees that every customer will experience the same results.

Individual outcomes may differ based on factors including diet, lifestyle, health status, consistency of use and other circumstances.

Before-and-after photographs, reviews and testimonials must not be interpreted as a promise of identical results.

28. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms limits mandatory consumer rights.

To the fullest extent permitted by law, InrClear will not be liable for indirect or consequential losses that were not reasonably foreseeable when the contract was entered into.

We are not responsible for losses resulting from:

• 
  misuse of a product;
  
• 
  use contrary to instructions;
  
• 
  combining products in an unsafe manner;
  
• 
  ignoring relevant warnings;
  
• 
  inaccurate information supplied by the customer; or
  
• 
  circumstances outside our reasonable control,
  

except where applicable law provides otherwise.

29. Force Majeure

We are not responsible for delay or failure caused by events outside our reasonable control, such as:

• 
  natural disasters;
  
• 
  war or civil unrest;
  
• 
  transport interruptions;
  
• 
  customs delays;
  
• 
  governmental actions;
  
• 
  strikes;
  
• 
  major network outages; or
  
• 
  supply-chain disruptions.
  

This does not remove any rights that consumers cannot legally waive.

30. Complaints

If you have a complaint, contact:

[SUPPORT@INRCLEAR.COM]

Please provide enough information for us to investigate the issue.

We will aim to respond within a reasonable period.

31. Privacy

Our processing of personal information is governed by our Privacy Policy.

Please review it before using our website.

32. Changes to These Terms

We may update these Terms from time to time.

Any updated Terms will apply to future use of our website and future orders from the date they are published.

We will not retroactively remove statutory rights from an order that has already been concluded.

33. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in effect to the extent permitted by law.

34. Governing Law

These Terms are governed by the laws of the Netherlands, without depriving consumers of any mandatory protection granted by the law of their country of residence where applicable.

Any disputes will be dealt with by the competent courts in accordance with applicable law.

35. Contact

Questions about these Terms should be sent to:

InrClear

[LEGAL COMPANY NAME]

[BUSINESS ADDRESS]

[POSTAL CODE + CITY]

[COUNTRY]

Email: [SUPPORT@INRCLEAR.COM